Privacy Policy

This Privacy Policy describes how CM Roofing LLC, doing business as CM Roofing LLC ("we," "us," or "our"), collects, uses, and protects information provided by visitors and customers through our website and communications channels. By using our website or contacting us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website, submit a form, or contact us:

• Full name
• Phone number
• Email address
• Messages submitted through contact or inquiry forms
• Website usage information including pages visited and time spent
• Device and browser information including IP address, browser type, and operating system
• Cookie and analytics data as described below

2. How We Use Your Information

Information we collect is used for the following purposes:

• Responding to inquiries and contact form submissions
• Providing customer service and support
• Scheduling and confirming appointments
• Sending service updates and notifications
• Communicating with you about your project or account
• Internal business operations and record keeping
• Improving our website experience and services

3. SMS and Text Message Communications

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share limited information only in the following circumstances:

• With trusted service providers who assist us in operating our website or conducting our business, such as scheduling platforms, CRM software, and communication tools, only to the extent necessary to perform those services
• When required by law, regulation, or valid legal process
• To protect the rights, safety, or property of our business or others

All service providers we work with are required to handle your information in a manner consistent with this policy.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

You may adjust your browser settings to refuse cookies or notify you when cookies are being sent. Please note that some features of our website may not function properly if cookies are disabled.

6. Analytics

We may use third-party analytics tools such as Google Analytics to collect aggregated, non-personally identifiable information about website traffic and usage patterns. This helps us understand how our website is being used and improve the experience for visitors. Analytics data is not used to personally identify individual visitors.

7. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we are committed to protecting your information using industry-standard practices.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of SMS communications at any time by replying STOP
• Contact us directly with any privacy-related questions or concerns

To exercise any of these rights, contact us at cm.roofingllc@yahoo.com or (612) 381-4169.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: