SMS Terms & Conditions

These SMS Terms and Conditions ("SMS Terms") govern text message communications sent by CM Roofing LLC, doing business as CM Roofing LLC ("we," "us," or "our"), to users who have opted in to receive SMS communications.

1. SMS Program Description

CM Roofing LLC may send SMS text messages to users who have provided their phone number and opted in to receive communications. Messages may be related to any of the following:

• Responses to inquiries submitted through our website or contact forms
• Customer support and follow-up communications
• Appointment reminders and confirmations
• Service notifications and updates related to your project or request
• Missed call text back communications when we are unable to answer your call

These communications are intended to provide timely, relevant information related to your interaction with our business.

2. Consent to Receive Messages

You may opt in to receive SMS communications from us through any of the following methods:

• Submitting a contact or inquiry form on our website
• Requesting information, a quote, or an estimate from us
• Scheduling an appointment through our website or by phone
• Providing your phone number and consent through any approved opt-in method on our website or communications

By submitting your phone number and providing consent through any of these methods, you authorize CM Roofing LLC to send you SMS communications as described in these SMS Terms.

3. Message Frequency

4. Fees and Charges

5. Opt-Out Instructions

6. Help Instructions

7. Privacy and Data Usage

8. Supported Carriers Disclaimer

SMS communications are supported by major mobile carriers. Participating carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is outside of our control. We are not responsible for messages that are delayed or undelivered due to carrier issues, network outages, or device limitations.

9. Data Retention

Communication records including SMS opt-in data, message logs, and related contact information may be retained by CM Roofing LLC for operational, legal, and compliance purposes. Retention periods are determined by applicable law and internal business requirements. You may request deletion of your information by contacting us directly, subject to any legal obligations that require us to retain certain records.

10. Changes to SMS Terms

We reserve the right to update or modify these SMS Terms at any time. When changes are made, we will update the effective date at the top of this page. Continued participation in our SMS program after changes are posted constitutes your acceptance of the revised SMS Terms. We encourage you to review these terms periodically.

11. Contact Information

If you have any questions about these SMS Terms or our text message communications, please contact us:

Contact Form SMS Consent Block

Copy and paste the block below into your contact form directly above the submit button: